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RAFAAH · Dubai
Our Services
Complete financial, administrative and technical support for owner associations and shared property assets.
RAFAAH Services
Financial Management
- Prepare comprehensive annual service-charge studies and coordinate regulatory approvals.
- Monitor expenses against approved budgets and address variances early.
- Issue service-charge notices and coordinate collections into the designated association account.
- Maintain legally required financial books and records.
- Prepare contractor payment certificates in accordance with service-level agreements.
- Support sinking-fund planning and technical provisions to minimize service interruptions.
- Coordinate insurance arrangements and claims relating to common areas.
- Conduct asset life-cycle costing studies and recommend performance-focused budgets.
RAFAAH Services
Administrative Management
- Work with the Board on common-area management strategies and implement approved plans.
- Coordinate contracts and supervise suppliers and service providers.
- Handle owners’ enquiries, requests and complaints related to common areas.
- Prepare regular operational and financial reports for the Board and General Assembly.
- Organize and attend Board, committee and General Assembly meetings and prepare minutes.
- Manage association correspondence and electronic communications.
- Coordinate legal matters and implement General Assembly decisions.
- Represent associations in discussions with government and semi-government entities.
- Support community policies and processes, including move-in and move-out procedures.
- Liaise with DEWA, Dubai Municipality and Civil Defence as required.
- Conduct resident questionnaires and propose service improvements.
- Support community web-portal communication and owner engagement.
RAFAAH Services
Technical Management
- Oversee defect repairs and warranty claims for common areas.
- Coordinate day-to-day technical and operational activities.
- Manage utilities and explore energy-saving opportunities.
- Oversee retail fit-out activities and check materials used by service providers.
- Coordinate preventive, corrective and predictive maintenance.
- Review technical reports against agreed service levels.
- Evaluate technical proposals for quality, value and implementation.
- Plan maintenance activities to minimize disruption and service shutdowns.
- Review maintenance and shutdown procedures.
- Identify technical innovations to improve service and control costs.
- Follow up project snags and completion certification.
- Support compliance with evolving technical requirements.