SERVICES

RAFAAH is specialized in management of all buildings covering the following activities:

FINANCIAL
  1. Conduct comprehensive study for yearly service charges cost and obtain RERA’s official approval.
  1. Monitor all expenses in line with the estimated service charges and take early correction measures to avoid discrepancies
  1. Issuing service charge notices and collecting service charge payments for the Owners Association in the account specified for that purpose.
  1. Keeping the books and records required to be kept by law
  1. Preparing various contractors payments certificates according to the service level agreements.
  1. Help managing the sinking fund preparing technical studies for proper correction measures and insure that all efforts are employed to avoid service interruption
  1. Coordinating insurances and dealing with insurance claims in relation to Common Areas.
  1. Manage life cycle costing studies and propose actions, and budgets for optimizing performance of all assets.
        ADMINISTRATIONAL
        1. Working with the Board to develop strategies for management of the Common Areas
        1. Implementing strategies, programs and plans set by the Board
        1. Supervising and recommending the entry into contracts, on behalf of the Owners Association
        1. Supervising the performance of contractors and suppliers to the Owners Association
        1. Communicating and considering the complaints and requests of Owners in relation to Common Areas and dealing with the same
        1. Submit reports on a regular basis to the board and General Assembly related to the previously mentioned issues for all technical and management matter prepare financial report related to common area services.
        1. Coordinating and attending Board meetings, Board committee meetings and meetings of the General Assembly of Owners
        1. Preparing minutes of meetings of the Board, Board committees and the General Assembly and preparing minutes
        1. Responsibility for owner association correspondence and electronic communications
        2. Follow up on behalf of the Owner’s Association for all the legal matters related to any dealings, transactions and contracting
        3. Implementing the decisions of the General Assembly.

        12. Representing the Owner’s Association in meetings with the governmental and semi governmental entities

        TECHNICAL
        1. Supervising defect repairs & warranty claims in relation to Common Areas
        1. Attending to day-to-day operational matters on behalf of the Owners Association.
        1. Utilities management and energy saving innovations
        1. Fit-Out Management for retail areas
        1. Confirm quality of materials used by various service providers.
        1. Follow up corrective, preventive and predictive maintenance to optimize all assets performance.
        1. Analyze technical reports and make sure that agreed service level is achieved.
        1. Study all technical proposals for best quality, cost and supervise implementation.
        1. Coordinate various technical activates so that minimum shutdown and service Interruption occurs.

        10. Approve maintenance and shutdown procedures

        11. Follow up implement technical innovations to reduce cost & improve service levels.

        12. Follow up all various project snags approve and certify completion.

        13. Develop all programs to comply with any new rules and regulations.